yowesPrivacy Policy
This page describes what we collect when you use yowes and how we keep that data protected. We at yowes take your privacy seriously and operate under strict data-handling practices aligned with applicable jurisdiction rules. Our commitment is to be transparent about what information we gather, who can access it, and what rights you hold over your own data.
When you open an account on yowes, deposit funds via DANA, e-wallet, or mobile banking, or place a bet on Liga 1 or Champions League fixtures, you share personal details with us. We explain below exactly what those details are, why we ask for them, and how long we keep them.
Users are responsible for verifying that their access to and use of yowes comply with their jurisdiction's law. Our services are available only where gaming and wagering are legally permitted.
What we collect on yowes
We collect information in several ways. When you register, we ask for your name, date of birth, email address, and phone number. During account verification (KYC), we collect identity document details—such as ID card number or passport details—and may request a photograph for facial verification.
When you deposit money through our payment partners, we receive transaction records. If you use DANA, e-wallet virtual account, or mobile banking, our payment processor shares your account name and transaction amount with us. We do not store your card or e-wallet credentials directly; our partners handle that encryption.
We also log your betting activity—which football leagues you view, what odds you select, your session times, and your IP address. This data helps us detect fraud and comply with anti-money-laundering rules.
How we use your data on yowes
We use your email and phone to send you account notifications—such as login alerts, withdrawal confirmations, and security updates. We may also send occasional service announcements (e.g. maintenance windows or policy changes), but we do not send unsolicited marketing.
Your identity documents and transaction history help us meet legal obligations. When you request a withdrawal, we review your account history to ensure no fraud has occurred. During major events such as Idul Fitri or Champions League finals, we may flag high-value transactions for extra review.
Betting data is used to improve our platform—for example, to fix technical bugs or ensure our odds feeds from Liga 1 and Piala AFF are accurate. We also use it to detect pattern abuse (such as automated betting scripts) and to comply with responsible-betting safeguards required by our jurisdiction.
Third-party processors and yowes
We work with several partners. Payment processors (such as local payment, online payment, e-wallet, and mobile banking) receive your account name and transaction amount but not your full identity document. Our hosting provider may store server backups outside your jurisdiction; those servers are encrypted and access is restricted. Our customer-support team can see your account history only when you submit a ticket; they sign confidentiality agreements.
We do not rent your email to third parties. We do not use your data for affiliate marketing or to build lookalike audiences.
Your rights and data retention on yowes
You have the right to request a copy of all data we hold about you. You can also ask us to correct inaccurate information or to delete your account and associated data (subject to legal retention requirements). If you believe we have mishandled your information, you may file a complaint with your jurisdiction's data protection authority.
We retain your data for as long as your account is active plus a legal hold period (typically several years) to comply with anti-money-laundering and tax rules. After that hold expires, we securely delete or anonymize your records. If you close your account, we retain transaction logs only as required by law.
Cookies and tracking: We use browser cookies to keep you logged in and to remember your preferences. We do not use third-party tracking cookies. If you disable cookies, you can still use yowes but may need to log in more frequently.
Contact us about privacy
If you have questions about how we handle your data, you can reach our support team via the customer support page. We aim to respond to privacy requests within 14 business days. For data deletion or access requests, please include your account email in your message so we can verify your identity.
This privacy policy may be updated from time to time. We will notify you of material changes via email or by posting a notice on yowes. Your continued use of our platform after such updates means you accept the new terms.